Date of last update: 3 October 2023

Preamble

The purpose of the "www.maison-barbes.com" website (hereinafter referred to as "the Site"), published by Maison Barbès, is to provide information about our hotel Maison Barbès, located at 4 rue Bervic, 75018 Paris (hereinafter referred to as "the Hotel"), and to enable you to book rooms and additional services at the Hotel online.

These general conditions of use (hereinafter "GCU") govern access to and use of the Site by any person (hereinafter "User(s)"). The User undertakes to comply with the GCU, which Maison Barbès reserves the right to modify at any time. The User is therefore advised to refer regularly to the latest version of the GCU available on the Site.

The General Terms and Conditions of Sale (hereinafter referred to as the "GTCS"), which can be accessed at the foot of the Site page, apply to any person wishing to book a room(s) and any additional services at the Hotel, in addition to the GTCS.

1 - ACCESSIBILITY OF THE SITE

The Site is accessible from any device connected to the Internet. The User is solely responsible for the installation, operation and maintenance of the technical equipment required to access the functionalities of the Site. Maison Barbès may not be held liable if the Site proves to be incompatible or malfunctions with certain software, configurations, operating systems or equipment of the User.

2 - PERSONAL DATA

The personal data that Maison Barbès may collect and process in the context of the use of the Site by any person is processed in accordance with the amended French law of 6 January 1978 and the European Regulation n°2016/679/EU of 27 April 2016 known as the "RGPD" and in accordance with the Maison Barbès Privacy Policy: https://www.maison-barbes.com?open=privacy-policy

The person responsible for processing personal data on this Site is: Stéphane OUIMET, direction@maison-barbes.com.

Any validation of a reservation on the Site implies the acceptance by the Customer of all the conditions for the processing of his/her personal data, without restriction or reservation.

Processing of personal data in the event of a reservation being made on the Site:

In order to take into account and process bookings on the Site, Maison Barbès necessarily requires the Customer's name, e-mail address and payment details.

On an optional basis and only if the customer agrees to provide this additional information, Maison Barbès may also collect the following data in order to be able to contact the customer more easily and/or offer him/her a more personalised service: first name, telephone number, nationality, and/or any additional information that the customer may wish to provide for the purposes of his/her stay at the Hotel.

The above data is collected and processed in connection with the conclusion and performance of the contract between Maison Barbès and the customer, for the purpose of processing the order and for the purposes of any ensuing exchanges.

Maison Barbès is also likely to use this data within the framework of the commercial relationship that may result from exchanges with the customer, and in the legitimate interest of Maison Barbès to keep an up-to-date database of its customers and prospects.

This personal data is intended for use by Maison Barbès teams for the aforementioned purposes and, where applicable, by its subcontractors. It is kept for the time required to fulfil the aforementioned purposes as specified in the Maison Barbès Privacy Policy: https://en.maison-barbes.com?open=privacy-policy, subject to the applicable statute of limitations. It may be transferred outside the EU by Maison Barbès subcontractors. Maison Barbès ensures that all its subcontractors carrying out data transfers outside the EU offer a level of data protection equivalent to that imposed by the RGPD.

Your rights:

In accordance with the amended French Data Protection Act of 6 January 1978 and European Regulation no. 2016/679/EU of 27 April 2016, you have the right to access, rectify, port and delete your Data or to limit the processing. You may also, on legitimate grounds, object to the processing of your Data.

You may exercise your rights:

- Via the contact forms on our Site

- By e-mail to: direction@maison-barbes.com

- By post to : Maison Barbès - 4 rue Bervic, 75018 Paris

In order to process your request as efficiently as possible, please provide your full name and e-mail address. If there is any reasonable doubt about your identity, we reserve the right to ask you for a copy of your identity document.

We will reply as soon as possible and in any event within one month of receiving your request, which may be extended by a further two months depending on the complexity and number of requests.

If, however, you consider that we have not processed your personal data in accordance with the regulations in force, you may lodge a complaint with the CNIL:

https://www.cnil.fr/fr/plaintes.

To find out more about how Maison Barbès handles personal data:

Maison Barbès privacy policy: https://en.maison-barbes.com?open=privacy-policy

3 - COOKIES

3.1 Information on cookies

A cookie is a small text file placed on your computer when you visit a site or view an advertisement. It contains information about your browsing of the site's pages. Cookies are managed on your computer by your Internet browser. You can configure their use by following the procedure indicated on your browser.

Cookies enable us to collect and recognise your browsing preferences on subsequent visits to our sites, so that your visit is optimised and personalised according to your preferences. They make your interaction with our sites faster and more efficient. They may also be used to offer you advertising in line with your areas of interest.

The following is a list of the different categories of cookies used on our Site:

- Necessary cookies

These are cookies that are necessary for the operation and security of our site. These cookies are not retained beyond the duration of browsing on our Site.

- User preference cookies

These are cookies designed to improve your browsing experience (such as your choice of language for displaying the Site). The information collected will not be used for any purpose other than browsing the Site.

- Performance and audience measurement cookies

These are cookies that enable us to track the use and performance of our Site in the form of statistics and audience measurement in order to improve our services. These cookies are not used for commercial purposes.

Further information on cookies can be found on the CNIL website https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

3.2 Cookie settings

Our Site allows you to configure your choices with regard to cookies by clicking on the "Use of cookies" link at the bottom of the page. This link will bring up a simple cookie settings tool enabling you to refuse or accept cookies by category (apart from necessary cookies which are always required if you wish to use the Site).

You can configure your Internet browser at any time to activate and/or deactivate cookies on a case-by-case basis and/or delete those stored on your computer. However, your browsing experience may be altered depending on the settings you choose, and in particular you may be unable to use the main features of the Site if you decide to deactivate the necessary functional cookies. In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies as mentioned above.

The links below will enable you to find all the procedures to follow to configure the use of cookies depending on the browser you are using, including from a mobile device (such as a smartphone or tablet):

- Google Chrome : https://support.google.com/chrome/answer/95647

- Mozilla Firefox : https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent

- Edge : https://support.microsoft.com/fr-fr/microsoft-edge/supprimer-les-cookies-dans-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

- Safari : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

4 - INTELLECTUAL PROPERTY AND OTHER RIGHTS ATTACHED TO SITE CONTENT

The Site and all elements of any kind that it may contain (including texts, graphics, posters, videos, sound content, images, logos, trademarks, various creations, software, databases, etc.) are protected or likely to be protected by intellectual property and/or third party rights. The use of any function of our Site and more generally its consultation does not imply any authorisation or transfer, partial or otherwise, tacit or otherwise, of any nature whatsoever, relating to our Site, to its elements of any nature whatsoever, and to the rights attached thereto.

The User expressly undertakes not to use in any way whatsoever all or part of our Site, and in particular any reproduction (including fixed or animated, sound and/or visual capture), distribution, representation, communication, making available, modification, adaptation, sale, exchange, rental, recording, storage, archiving, by any means and in any manner whatsoever, resulting in an infringement of rights, in particular intellectual property rights, personal rights (including image rights), and/or any other rights provided for by the regulations in force and/or recognised by case law. A person who is the author of or complicit in all or part of one of these violations may therefore incur civil liability and/or criminal liability, and is thus exposed to all appropriate actions, by Maison Barbès and/or the beneficiaries of the rights to one or other of the aforementioned elements, and in particular to the payment of damages, as well as to legal and criminal proceedings.

5 - USER BEHAVIOUR WHEN USING THE SITE

Commitments of the User:

If in everyday life we are all required to respect the rules of usage and decorum, we ask all Users to do the same when using the Site.

In this context, the User of the Site undertakes to comply in all circumstances with the rules and obligations as described in the GTC, and more generally with all obligations resulting from French and/or international provisions in force.

In particular, the User undertakes the following:

- To respect the rights of others of all kinds, including in particular personal rights (such as the right to an image, the right to privacy) and intellectual property rights.

- To respect the image and reputation of Maison Barbès, as well as the persons and works referred to on the Site, and not to make any statements and/or take any action whatsoever that may damage the image, reputation and, more generally, the interests of Maison Barbès and/or the aforementioned persons and works.

- Not to use the Site for purposes other than those for which it is intended, and in particular not to use it for commercial purposes and generally not to offer products and services for direct or indirect remuneration.

- Not to hinder or disrupt, in any way whatsoever, access to and/or the proper operation of the Site.

- Not to violate or attempt to violate the security and/or integrity of the Site and/or any or all of its components (in particular software).

- Not to resell or make available to a third party and/or other Users, for a fee and/or free of charge, all or part of the Site.

- Any advertising, promotional or sponsorship message remunerating the User in any form whatsoever is prohibited.

- Any use of the Site must also comply with netiquette (rules and measures in force on the Internet) and any charters and recommendations of any authorised authorities relating to reasonable behaviour and good conduct on the Internet.

Liability and compensation:

The User is solely responsible for his or her use of the Site, his or her actions on the Internet, and more generally for complying with these terms and conditions (and the GTC), and with the applicable standards, and Maison Barbès may under no circumstances be held liable in respect of the foregoing.

Consequently, the User shall in particular take all precautionary measures required to :

- protect and keep secret his/her personal data and booking references, and undertakes not to divulge them in any form whatsoever.

- prevent any use of its personal data and booking references by unauthorised persons or any infringement of the law

- protect their data, software and hardware against any viruses circulating on the Internet (in particular by keeping their anti-virus software up to date and avoiding downloading and/or opening documents and/or messages from dubious or unknown sources).

In addition, the User irrevocably undertakes to guarantee and indemnify Maison Barbès against any recourse, claim or demand from third parties of any nature whatsoever (in particular against any complaint or request from third parties), resulting from the use of the Site. non-compliant with these conditions, violation of the T&Cs, CGV, or the rights of others, public order, and more generally all applicable standards, and undertakes to bear the costs and attorneys' fees. and/or related advice as well as any penalties, particularly financial, which could be pronounced against Maison Barbès, without prejudice to any damages and interest that Maison Barbès could claim.

Maison Barbès declines all responsibility in the event of loss, theft or illicit use of the User's personal data and reservation references, as well as in the event of damage resulting from a computer virus and/or which may be caused to their data, their software or its hardware, as well as in the event of use of the Site and services not in compliance with these terms and conditions of the Site, as well as in the event of use of the Site and/or services contrary to applicable standards.

6 – GUARANTEE – SITE AVAILABILITY

In order to enable harmonious technical operation of the Site, certain technical constraints must be respected by Users.

Due to the constant technical evolution of the Internet network in this area, these constraints are likely to be modified during the execution of this contract.

Maison Barbès strives to keep the Site accessible 7 days a week, 24 hours a day, but undertakes no obligation in this regard.

Maison Barbès may therefore interrupt access to the Site, without notice, in particular for maintenance and upgrade operations, or for any other reason, particularly technical.

Maison Barbès is in no way responsible for these interruptions and any consequences that could result for the User or any third party.

Please note that Maison Barbès may terminate or modify the characteristics of the Site at any time, without notice.

Furthermore, the User declares and guarantees that he is perfectly familiar with the characteristics and constraints of the Internet, and in particular that the transmissions of data and information on the Internet only benefit from relative technical reliability, these circulating on heterogeneous networks with diverse characteristics and technical capabilities, which disrupt access or sometimes make it impossible.

The User accepts the fact that Maison Barbès or its suppliers cannot under any circumstances be held responsible for any material and/or immaterial, direct and/or indirect damage of any nature whatsoever, resulting from the use or inability to use the Site.

Unless otherwise required by law, Maison Barbès is not responsible and cannot be held responsible in any way whatsoever, concerning the following elements, without this list being exhaustive:

- operation of software,

- transmission of all data and/or information on the Internet,

- case of force majeure according to the interpretation of the French courts and tribunals,

- case of interruption of access networks or accessible via the Site,

- failure of reception equipment or telephone lines,

- computer virus circulating on the Internet and which could affect the Site,

- interruption of Site activity.

Furthermore, any non-compliant use of the Site is at the User's own risk and Maison Barbès will not be responsible for any damage or loss of data suffered by its equipment.

Maison Barbès cannot be held responsible in the event of legal proceedings against the User and/or their employees due to use of the Site.

The User is responsible towards Maison Barbès and/or third parties for any material and/or immaterial and/or direct and indirect damage of any nature whatsoever caused by the User when using the Site.

It is up to the User to take all appropriate measures to protect their own data and/or software from contamination by possible viruses circulating on the Internet.

7 – CONTACT US

For any questions and comments relating to the operation of the Site, please contact us at:

direction@maison-barbes.com

8 – APPLICABLE LAW – DISPUTES – MEDIATION

Applicable law and handling of complaints

These T&Cs are subject to French law. Any dispute relating to the application, interpretation, or execution hereof will be subject to the jurisdiction of the French courts. The Client and Maison Barbès will first endeavor to seek an amicable resolution. To this end, the Customer must first inform Maison Barbès of the subject of their complaint by registered letter with acknowledgment of receipt to the following address: Maison Barbès - 4 rue Bervic, 75018 Paris.

Mediation

In accordance with article L. 612-1 of the Consumer Code, within one year of his written complaint, the Customer benefits, subject to article L.152-2 of the Consumer Code , the ability to submit a request for amicable resolution through mediation, to:

Paris Mediation and Arbitration Center (CMAP)

39 avenue Franklin D. Roosevelt – 75008 PARIS

site: https://www.cmap.fr/consommateurs/

online form: https://xrm3.eudonet.com/Specif/EUDO_07073/Extranet/#/en/home

email: cmap@www.cmap.fr

Online dispute resolution platform

In accordance with Article 14 of Regulation (EU) No. 524/2013, we inform the Customer that he also benefits from the possibility of filing a complaint on the online dispute resolution platform set up by the European Commission ( ODR platform). The RLL platform is accessible by clicking on the following link:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN

Services

BAR

FITNESS

SAUNA

BREAKFAST

ROOM SERVICE

RECEPTION